Cleveland Animal Shelter
Gene Smith, Director
PO Box 1519
360 Hill Street SE
Cleveland, TN 37311

Phone: (423) 479-2122
Fax: (423) 559-3384

Hours of Operation
Monday - Friday, 11AM-5PM
Saturday, 10AM-12PM

 

Map & Directions To Our Shelter

 

Adopt A Pet
Donations
Volunteers

 

Stray Dogs
Stray Cats
Animal Bites
Animal Cruelty
Animal Referrals
Dead Animal Pickup
Injured Animals

 

Surrender Your Pet
Pet Laws
Citations
Lost & Found
Vicious/Dangerous Dogs
Transfer Ownership
Adopted Pet Returns
Rabies

 

 

 

 

 

RETURNING AN ADOPTED PET


Adopted animals may be returned to the Animal Control Division for a refund or exchange according to the guidelines stated in the contract.  This will apply in a case where an animal has a medical condition that was not disclosed at the time of adoption and the condition is confirmed in a written evaluation by a licensed veterinarian.  The other case where an owner may be eligible for a refund or exchange occurs when an animal dies within a reasonable amount of time of adoption and is returned to Animal Control Division deceased.


Adopters assume all medical and financial responsibility for adopted animals. For more details on adopter responsibilities, refer to the adoption contract. If after adoption the animal becomes ill, the owner is responsible for its care. Animal Control Division will not provide medical care in this situation.


If the pet is returned for any other reason by its owner, the animal is considered a surrendered pet and the owner is not entitled to a refund or exchange.