Within 2-4 days of submission.

When payment is submitted, a printable receipt of the transaction will become available for immediate printing and retention for your records. This transaction receipt will contain all information about your payment(s) as well as your payment confirmation number.

Along with your transaction receipt an email with the same information will be sent to you as an additional record should you have any problems after completing your payment. Within a few days of payment you will receive an email that is your final confirmation of payment. This email is your proof that your payment passed through the processor’s bank and has been deposited in the City of Cleveland’s bank account. KEEP AND FILE THIS RECORD! Your e-mail address will never be sold or transferred to outside parties for any reason except as applies to this transaction.

Store your confirmation number in a safe place. It is a secure reference to your transaction and will be needed to access any payment information.

All taxes should be paid before the date due shown on your bill. The time and date shown on your confirmation page is the actual date and time of payment.

Payments may be made up until 11:59pm on the date payment is due. The date displayed on the confirmation page is recognized as the date of payment.